Cancel free trial

[Roxy650]

I had 3 months free trial with 'Calm' app and i'm at the end and need to cancel it. As o2 are not taking calls unless urgent, how can I do this? It can only be cancelled via o2 via phonecall.

[MI5]

@Roxy650 

Have you checked your account settings in the calm app?

[jonsie]

You cancel it on the CALM website or on the app. No need to call.

[Roxy650]

It keeps coming up 'You have an extra from o2 please call customer service from your o2 mobile to cancel subscription' If you've had the free trial via o2 then I presume you to cancel via them (o2) . Thank you though

[Roxy650]

I have, it's telling me I have to cancel trial by ringing o2, thank you for replying though

[MI5]

@Roxy650 

Try calling early morning around 8.00am.

[Roxy650]

That's worth a try, i'll call in the morning, thank you

[MI5]

Good luck.....

[jonsie]

Hope you get it cancelled ok.