@Michelle77
It's a new contract with a new airtime tariff but you keep the same aim and number.
If you wish to cancel, you'll need to call O2 Guide: Coronavirus Community Help and Support
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
