cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel contract

Jen07
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

How do I cancel my new contract within 14 days?

Message 1 of 4
582 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 126206 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

Hi @Jen07 

If you have taken a contract out and have changed your mind, you have 14 days to cancel/return the device.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
579 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 126206 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

Hi @Jen07 

If you have taken a contract out and have changed your mind, you have 14 days to cancel/return the device.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
580 Views

Jen07
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you

Message 3 of 4
566 Views

Cleoriff
Level 94: Supreme
  • 126206 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

You're welcome @Jen07 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
562 Views