Cancel contract

Contract1 · ‎04-04-2020

I cannot get in touch with a customer agent, and I would like to cancel my contract.
How do I do this online or via My O2 app?

Thank you

MI5 · ‎04-04-2020

@Contract1

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎04-04-2020

See advice on this guide

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

TallTrees · ‎04-04-2020

HELLO @Contract1

Welcome to the o2 Community Forum.

If you are going to call Customer Services

call early 08.00 am you may get a better chance

of an answer then.

Best of Luck,

TallTrees

HAPPINESS IS BEE SHAPED

O2

Cancel contract

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears

inflation