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Cancel contract

Debora
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My contract ends on the 1st of may and I do not wish to continue with the contract . But I cant seem to speak to any one at o2 !
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Debora
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I also want to make sure I'm not being billed for the month of april as I paid a month in advance when i took out the contract.
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Cleoriff
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@Debora 

You can do it by text

 

Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
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O2Adnan
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hi

 

what are you planning on doing once it ends? do you want to keep the number and move it to a different network? do you want to just cancel the line all together?

 

you could text PAC to 65075 to request a pac code from o2, if you give that to your new network once you set up a line with them, it will automatically cancel your o2 line once the number moves over

 

however, if you are still in contract at the time of port, you could incur termination charges

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Cleoriff
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@O2Adnan 

All that info is in the guide I posted wink

Veritas Numquam Perit

Girl in a jacket
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O2Adnan
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nice one bud, 

 

first day on the forum, ill get used to it soon enough 

 

 

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Cleoriff
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@O2Adnan wrote:

nice one bud, 

 

first day on the forum, ill get used to it soon enough 

 

 


No problem @O2Adnan  and welcome. Welcome

Veritas Numquam Perit

Girl in a jacket
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Debora
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Well seeing as it ends on the 1st of may , I was planning on waiting a little closer to the day and then maybe getting a sim only 1 month contract.
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gmarkj
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In that case when you are nearer look for the upgrade option after you have logged in and the look for sim only futher down the next page.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Debora
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Ok so if I do that closer to the time should I then just ask for a PACcode ?
Also I read online that I have to give 30 days notice when I want to cancel.
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