Cancel contract with combined payment

[LandAB02]

Hi,

Having been notified of price increase, I looked to cancel contract by paying off device payment. But the monthly payment is "combined" so no split phone/airtime. As such to pay off would be x number of months total monthly cost. 

Question- if I end the contract 6 months early by paying combined monthly payment x 6, for as per ts and cs? - will I still get the airtime usage as it's being paid 

Thanks

[MI5 · Accepted solution]

@LandAB02 

Unfortunately not, that's the downside of not having a refresh contract.

[LandAB02]

Thank you. Surely this must be somewhat illegal no? Paying for a product early but not being entitled to receive? Sorry I'm clueless

[MI5]

@LandAB02 

Not illegal but maybe immoral, but in defence of O2, they introduced refresh to stop this from happening.

[LandAB02]

Is a refresh account standard? I don't recall having this as an option when purchasing 3 prior to Christmas. Although it seems that would have been perfect in this situation. Can it be transferred into?

[Cleoriff]

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@LandAB02 wrote:

Is a refresh account standard? I don't recall having this as an option when purchasing 3 prior to Christmas. Although it seems that would have been perfect in this situation. Can it be transferred into?

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A Refresh contract is completely different to a Standard contract.

Refresh is where you pay for the phone and airtime separately (with 2 payments coming out of your bank) Standard contract is where the cost of the phone and airtime is combined. You can't upgrade until contract end. With Refresh you can do anything once the device is paid off. @LandAB02 

No, you can't transfer to Refresh once you have taken out a standard contract.

[Bambino]

@LandAB02 Cancelling your contract because of the price increase is an exercise in futility. All the networks put their prices up this time of year, so you'll most likely be no better off switching. You should also consider whether your signal strength in the places you frequent most would be any better with another network. That should always be the prime consideration when choosing a provider rather than price.