on 20-07-2020 10:04
Hi I keep getting charged money from bona Fido mobile ltd how can I cancel it and stop them taking money of my account or can I just leave 02 all together
20-07-2020 10:05 - edited 20-07-2020 10:07
20-07-2020 10:05 - edited 20-07-2020 10:07
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Ask customer service to block all charge to mobile payments too and change your number as a last resort.
The scam is attached to your number, so if you do leave, don't take your number with you Guide: Cancelling Your Contract
on 20-07-2020 10:06
Hi @Jaded31
See community help here:
And O2 advice here…
https://www.o2.co.uk/help/account-and-billing/premium-service-checker
and this site will to help you get your money back…
You should also ring Customer Service and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers
Veritas Numquam Perit
on 20-07-2020 10:11
on 20-07-2020 10:11
Contact details for Bono Fido Mobile here @Jaded31
http://www.bonafidemobile.com/support.html
Veritas Numquam Perit