- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @Stuturt If you have paid off your device you need to give 30 days notice to cancel Airtime
Just call 202 to do this
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @Stuturt If you have paid off your device you need to give 30 days notice to cancel Airtime
Just call 202 to do this
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
- 144206 Posts
- 634 Topics
- 27635 Solutions
If you call customer services on 202, they will tell you if you are out of contract and if you will have to pay a penalty, or look in your MyO2 for your upgrade date.
http://www.o2.co.uk/myo2
http://www.o2.co.uk/myo2
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @Stuturt, did you manage to find out more about your contract status since you last posted? Please let us know how you're getting on 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
