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Cancel a pay monthly contract early and swap to a pay as you go

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Anonymous
Not applicable

on ‎07-02-2014 15:27

on ‎07-02-2014 15:27

I need to end the 24 months contract and keep the same mobile number changing from a pay monthly to pay as you go one.
I'm not in UK in this moment but my sim is still there.
I already spoke with someone in your customer service and I know I have to pay a fee for ending the contract beforehand.
Please let me know how can I do to do that in the quickest way.
Thanks,
Mel

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Anonymous
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In response to Anonymous

on ‎07-02-2014 16:48

on ‎07-02-2014 16:48

@Anonymous wrote:
Good luck with live chat

A touch of sarcasm there @Anonymous ?

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Anonymous
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In response to Anonymous

on ‎07-02-2014 16:53

on ‎07-02-2014 16:53

Yes Bob I know I wouldn't attempt it for anything more complicated then asking for a new sim even that's pushing it
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