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Cancel a contract

Phil17
Level 1: Joiner
  • 7 Posts
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Registered:

I have been a customer since 2005. Anyway I ordered a phone and iPad and changed my mind. Was transferred 8 times on phone but refused to cancel as I already signed contract. Delivery is Wednesday why can’t o2 put a stop to this and refund me the £50 charge for the iPad and iPhone and cancel this direct debit? Says 14 day to change mind. Which such awful customer service I may switch away from o2.

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MI5
Level 94: Supreme
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Registered:

@Phil17 wrote:

Thanks I got through to customer services after 30 mins on hold it was cancelled. Still waiting for confirmation though. 


Don't hold your breath!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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