Cancel a contract

[Laura27]

I'm trying to cancel my contract but I've lost the sim card so I cant recieve the codes?

[MI5 · Accepted solution]

@Laura27 

Report it lost and o2 will send a replacement Guide: Lost or Stolen O2 Device? - How to Report it 

or just call O2 to cancel Guide: Cancelling Your Contract 

[Porky1969]

Hi there. I seem to be charged more each month than I originally set out to spend. I don't use my phone much but I seem to be paying alot more than I expected. Also, I can't get a signal at my workplace but other networks can. I have been offered a really good deal with a good phone (iPhone) from another company with a good signal at the places I reside most. I don't particularly want to leave O2 but as I'm paying more than expected and with no signal in my most occupied places, I can't see an alternative. Have you any advice for me please. I am pleased with most of the product but unfortunately I need to be able to use my phone at a reasonable price at all my residents. Please help? Thank you in advance for your help. Porky Ralph.

[MI5]

@Porky1969 

Forget loyalty to O2. 
If you don't have a signal it's no good to you. 
Go with the network that works. 
How to cancel o2 here Guide: Cancelling Your Contract