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Cancel Tariff Upgrade

Anonymous
Not applicable
I've run out of data for the month and followed the link and upgraded my contract, but that doesn't come into place until 1st July. It won't allow to add a Bolt On for the remainder of the of the month.
Please can you help?
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MI5
Level 94: Supreme
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The only thing you can do is call o2 and ask them to change your billing date to today which will enable your new tariff immediately, you will however be billed earlier from now on though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable

@Anonymous This is not o2 you are talking to? You need to contact customer service 

 

http://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
  • 151864 Posts
  • 650 Topics
  • 28847 Solutions
Registered:
The only thing you can do is call o2 and ask them to change your billing date to today which will enable your new tariff immediately, you will however be billed earlier from now on though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
1,568 Views