cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel SIM Only

SteveF666
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi All

I can we cancel my Daughters SIM Only account?

We cant get thru to 02 and cant see anything on My 02 Account.

We have recently upgraded her to a new Pay Monthly Account with a new number.

Thanks

Message 1 of 4
655 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 97638 Posts
  • 615 Topics
  • 7231 Solutions
Registered:

MI5
Level 94: Supreme
  • 153586 Posts
  • 653 Topics
  • 29315 Solutions
Registered:

@SteveF666 

Make sure you text from the sim you want to cancel Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
649 Views

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3853 Solutions
Registered:

@SteveF666 See this: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

If you want to keep the number from the sim only account you'll need to speak to customer service and ask them to migrate the number, but that won't be easy under the current circumstances. Best time to call customer service is 8-8.30 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
648 Views