This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cancel SIM ONLY contract

Go to solution
Bennett
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎23-04-2019 23:18

on ‎23-04-2019 23:18

Would like to cancel my SIM ONLY contract as I did it as an upgrade and would like to upgrade my phone instead.
Thank you
Message 1 of 3
992 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 154495 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

on ‎23-04-2019 23:26

on ‎23-04-2019 23:26

@Bennett there's no need to cancel your SIMO.

Providing your credit score is good, you can upgrade to a refresh contract at anytime you like, but you may have to wait for 3 months if your credit score isn't so good.

Best to call customer services on 202 or call into your local o2 shop to check on your options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
989 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 154495 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

on ‎23-04-2019 23:26

on ‎23-04-2019 23:26

@Bennett there's no need to cancel your SIMO.

Providing your credit score is good, you can upgrade to a refresh contract at anytime you like, but you may have to wait for 3 months if your credit score isn't so good.

Best to call customer services on 202 or call into your local o2 shop to check on your options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
990 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎24-04-2019 13:22

on ‎24-04-2019 13:22

Hi @Bennett, and welcome to the forum Wave

 

If you need any additional help with your upgrade, please do let us know! I'd love to hear as well which exciting new device you're thinking of getting slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
889 Views
0 Kudos
Top Kudoed Authors
View All
Top