Cancel Mobile Number 07718837349

[a_n_g_r_y]

Hi 

Virgin offer a bundle package of Virgin broadband and O2 mobile which I think will start only when Virgin contract starts. But turns out I was debitted £25 on 30 Jan 2023. I want to cancel the package now and get refund.

I even have not opened the sim card sent to me.

Please assist.

Thanks

Kit

[Cleoriff · Accepted solution]

@a_n_g_r_y How to cancel here Guide: Cancelling Your Contract.

If less than 14 days then there will be no penalty. https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

[Enlli]

As you are cancelling your O2 SIM you may need to renegotiate your Broadband package with Virgin as the price is dependent on you being with O2