Solved: Cancel Contract

Spurs389 · ‎08-06-2023

Hi,

I'm looking to cancel my contract and don't know how to...

I'm not looking to transfer my number, keep the number or keep the contract on. I've got no use for the contract at all. The cancellation guide has plenty of info if you want to transfer number to another network etc but nothing on terminating the contract.

Any help would be great.

Ian

MI5 · ‎08-06-2023

@Spurs389

Guide here Guide: Cancelling Your Contract

I want to terminate my contract but am not signing up to a new mobile network

Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-06-2023

@Spurs389

Guide here Guide: Cancelling Your Contract

I want to terminate my contract but am not signing up to a new mobile network

Two options here. You can follow the original guide linked above or you can get a PAYG sim for any network that is different to the one you are leaving and give them a STAC code to close down your old account

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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