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Cancel Contract

natashaplausin
Level 1: Joiner
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Hi there - I would like to cancel my contract and move on to a rolling plan.

I cannot commit to 24 months as I may need to leave the country before then and do not want to have to pay the early termination fee.

Please advise how to cancel my contract so I can choose a rolling plan and also keep my phone number.

 

Thanks,

Tash

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MI5
Level 94: Supreme
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Registered:

@natashaplausin 

You don't cancel, you just need to migrate to a PAYG

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151707 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@natashaplausin 

You don't cancel, you just need to migrate to a PAYG

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
153 Views