on 29-07-2022 07:59
Hello,
My sister took a pay monthly contract out for her then boyfriend and he was paying the monthly bill. Since now separating he is refusing to pay the bill or return the phone. Is there a way of transferring the contract over to him or getting him to return the device?
Any help would be HUGELY appreciated.
Thank you.
Solved! Go to Solution.
on 29-07-2022 09:57
REport the phone lost/stolen
You will still have to pay the contract but the boyfriend won't be able to use the phone or the contract
A new sim will be sent to the account holder
on 29-07-2022 08:04
Unfortunately not and as the responsible person is your sister, she is liable for all bills.
A lesson as to why not to take a contract for someone else.
All she can do is terminate it when the contract term is complete Guide: Cancelling Your Contract
on 29-07-2022 09:57
REport the phone lost/stolen
You will still have to pay the contract but the boyfriend won't be able to use the phone or the contract
A new sim will be sent to the account holder
on 29-07-2022 16:05
Sadly what the others have said is true. O2 will only allow a transfer of ownership if the device plan is paid off or the regular plan is out of contract. I do know other networks do allow this as I’ve done it myself on EE when I had a plan for my ex’s sister and got it transferred to my ex when we broke up.
Jonsie’s suggestion would mitigate some of the loss if your sister or anyone else in the family could make use of the SIM. The ex boyfriend may also become minded to return the device then as it will be a very nice paperweight once blocked with the network