Cancel Contract Question

[Anonymous]

Hello,

I was just wondering if I was to cancel my contract 2 months before my contract ends, does that mean I have to pay the remaining bill until February?

After I have cancelled my contract, will I be able to get my old number from my iPhone 4S to my new iPhone 6? I have found a cheaper deal on moneysupermarket for the iPhone 6 on O2 but it is a new contract, a new contract means a new number. Am I able to retrieve my old number and get that assigned to my iPhone 6?

Thanks in advance.

[Anonymous]

Maybe speak to retentions at O2 on 202 to see if they'll match the deal you've found.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

[Anonymous]

Why not just upgrade directly with o2? Keep the same number just pay the shortfall?

Assumes o2 will match the deal you have seen given that it is from them anyway?

[MI5 · Accepted solution]

Yes, you will need to pay early termination fees and yes you can keep your number, but, take the new contract first and then call CS on 202 to transfer your number to the new contract.

[Cleoriff]

If you cancel your contract you will have to pay the outstanding balance.

[Anonymous]

Because the deal is cheaper, I calculated it for the 24 months and it came out cheaper compared to upgrading directly with O2 which comes out with £1000+ while the cheaper deal is only £912 for 24 months.

[Anonymous]

If not having the Refresh Tariff is not a deal breaker then it's your choice.

[Anonymous]

Personally I would ask the question of retentions. If they agree to match it would be a lot simpler for you.