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Can't sim swap!!

carolraves
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I have upgraded my tablet to a phone for my daughter. I can't do the sim swap as I dont have my old sim card and I can't get to speak to anyone on the phone. Any ideas??
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MI5
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@carolraves 

All numbers here Guide: Coronavirus Community Help and Support 

The one ending in 4005 is best to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
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MI5
Level 94: Supreme
  • 150221 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@carolraves 

All numbers here Guide: Coronavirus Community Help and Support 

The one ending in 4005 is best to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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carolraves
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I'll give it a go, thanks!!
Message 3 of 6
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MI5
Level 94: Supreme
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Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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carolraves
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It's all sorted now, thanks to you and a lovely lady working from home. I have a very happy teenager!! Thanks again!
Message 5 of 6
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MI5
Level 94: Supreme
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You're welcome :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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