Can’t sign in to myo2 after changing contract to esim

[Hannahmessham98]

Hi, 

I need to activate my eSIM, but I cannot do this because the account entry needs a number verification code to my phone number, which I cannot access

[Cleoriff]

@Hannahmessham98 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)