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Can't roam in Cyprus with o2

D_kelly
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Can't make calls or send messages while roaming in Cyprus with o2 pay monthly on samsung galaxy note 9.
Need help
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Cleoriff
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@D_kelly 

You may have a roaming bar on your account. You need to contact O2 to lift it.

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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D_kelly
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@Cleoriff
Honestly, this is frustrating as I have been trying to contact o2 but the automated AI keeps giving me the wrong options and hanging up.
I might have to go online to see if i can sort the barring.
Thanks a lot mate.
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MI5
Level 94: Supreme
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@D_kelly 

When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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