Can't receive the calls

[Abdul1]

I am a new pay monthly customer. My SIM was supposed to be active yesterday and I can't receive any calls but could only receive the calls. When contacted yesterday, I was told that everything should be fine from this morning which will be 24 hours after acrivated. What to do please.

[Abdul1]

Sorry, the above text should read ,can't receive the calls but could only make the calls. Please help

[Cleoriff]

@Abdul1 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Also  keep rebooting your phone

[Abdul1]

I m keep rebooting, but still no joy.