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Can't receive texts or send them

SamPlum
Level 1: Joiner
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I've got a Sony XA1 Ultra I can't receive texts or send them. My bill is up to date from 07/12/20. Can you please help me

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madasaf1sh
Level 76: Forum Legend
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@SamPlum

Can you check for an update to Carrier Services which was pushed via Google around the 7th December??
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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MI5
Level 94: Supreme
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@SamPlum 

Check help here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
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  • 2981 Solutions
Registered:
@SamPlum

Can you check for an update to Carrier Services which was pushed via Google around the 7th December??
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
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