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Can't receive text messages

SmallDaisy13
Level 1: Joiner
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‎14-12-2023 01:15 - edited ‎14-12-2023 01:19

‎14-12-2023 01:15 - edited ‎14-12-2023 01:19

For 3 months I have problem with receive text messages. I've been trying everything. 3 times I've been changing my sim card, couple of times reset my phone and messages settings. Customer service are not hopeful too.. can anyone help me 😞

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MI5
Level 94: Supreme
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on ‎14-12-2023 08:05

on ‎14-12-2023 08:05

@SmallDaisy13 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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