Can't receive messages from vodafone

Anonymous · ‎15-11-2017

I can't receive text messages from 3 friends who are with Vodafone. They receive mine, their messages to me say sent but I do not receive them. Any ideas anybody please? Many thanks.

MI5 · ‎15-11-2017

Have you checked to see if you've blocked them by accident?
Other things to try are removing and reinserting the sim and manually selecting the wrong network in network settings and waiting for it to fail before re-selecting the O2 network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-11-2017

Open your text messages and then message settings and check your blocked or reject list.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎16-11-2017

Hi @Anonymous how are you getting on with this? Have you discovered the cause of these messages getting blocked?

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