on 06-11-2020 12:15
My phone was recently reconnected after an unpaid bill. Since then I am missing calls continually. I am receiving texts from O2 telling me that I've missed a call from a number, but my phone isn't actually ringing or showing the missed calls in the log.
Friends and family are telling me continually that they're unable to ring me, and that when they do it goes dead without even ringing.
I've tried to call o2 so many times to resolve this but can't ever get through to a human, and o2 Chat seems to have disappeared from the site, so this is just continuing and I'm unable to do anything about it. Please help - so frustrated!
on 06-11-2020 12:43
Try dialling ##002#. This is the short code to cancel all diverts