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Level 1: Joiner
Posts: 1
Registered: ‎03-04-2020
Accepted Solution

Can't receive calls or texts, or make callas

I recently changed sim and phone to and s20 ultra.
Now I can't receive calls or texts and I can't makes calls. I can only do outgoing texts and use data and have no idea how to solve this
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Posts: 101,928
Topics: 550
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Registered: ‎04-04-2012

Re: Can't receive calls or texts, or make callas

@CallanBuckle 

Use your old sim for now if you can.

Otherwise, call O2

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)