Can’t pay

[Dannytavener]

Hi I can’t pay my phone bill on time as my work has closed due to the virus and I can’t get enough pay, I can’t talk on the phone as I’m mute and have anexity how do I contact o2?

[O2James]

PAYMENT MANAGEMENT
You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[MI5]

@Dannytavener 

https://community.o2.co.uk/t5/Discussions-and-Feedback/NGTS-Next-Generation-Text-Relay-service/m-p/1...

[O2James]

https://community.o2.co.uk/t5/Discussions-and-Feedback/NGTS-Next-Generation-Text-Relay-service/m-p/1...

[Dannytavener]

I can’t speak on the phone it gives me anxiety and I’m mute I can only text or email and I only have 4 days till I need to pay

[Dannytavener]

One of the links doesn’t work so I can’t access it

[An]

I won’t be able to pay my bill on the 8th of April due to being laid off work. How can 02 help if at all

[MI5]

@Dannytavener 

Did you follow the link in my post above?

[MI5]

@An 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Dannytavener]

Yes then clicked on both blue links one didn’t help at all and the other didn’t work