on 11-09-2018 21:45
All 3 bills are paid on 1 bill together so I can't even pay 1 or 2 rather than all 3.
What happens now? I know the SIM will be restricted but will the handsets?
I'm in no position to keep up with these contacts.
Is it worth selling the handsets to help towards the debt or will they no longer work?
Solved! Go to Solution.
on 11-09-2018 21:48
on 11-09-2018 21:50
@Sarahc123 The sims will be restricted but not the actual devices so you will not be able to call & text using O2 network. You could call O2 & ask to be put through to the payment team who may put you on a payment plan or as you say sell the phones to pay off the contracts but I’d get in touch with O2 ASAP to avoid any defaults on your credit score. Best time to call is 8-8.30am
on 11-09-2018 21:58
Iv contacted them but because it's 3 large accounts the money money they want me to pay is still unaffordable for me at the mo.
So we didn't come to a definent arrangement.
I just don't know what to do but thanks for the advice x
on 11-09-2018 22:31
That's what I thinking now too.
A family member wanted to buy 1 phone but iv read that the handset will be blocked/blacklisted then I'll end up in more debt to repay my family member.(would be just my luck at the mo)
If I sell all 3 I can nearly clean 1 whole contract.
on 11-09-2018 23:04
I suggest you call CS as I advised above and ask to be put through to the payment management team
You can talk to them and see what advice they have to offer. They will be more sympathetic than CS advisors.
on 11-09-2018 23:09