Can’t pay bill due to Covid stopping me from working

[Adaml]

Can’t pay my bill due to Covid stopping me from working! Also I can’t contact o2 over the phone to talk to anyone!! Help!!

[jonsie]

You need to speak to payment management

All the free numbers in this link are accessible at no cost using Skype

Guide: Coronavirus Community Help and Support 

[TallTrees]

Hi @Adaml
Welcome to the o2 community forum.
Try to speak to the Payment management team as advised above.
Very sorry to hear your difficulty.
Hope all goes well for you soon.
Best wishes TallTrees