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Level 1: Joiner
Posts: 2
Registered: ‎23-04-2018
Accepted Solution

Can't make payment

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Level 1: Joiner
Posts: 2
Registered: ‎23-04-2018

Re: Can't make payment

Please help me make payment
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Level 66: Unequalled
Posts: 14,589
Registered: ‎31-03-2010

Re: Can't make payment

@Iwona1 Were you able to make your payment? If you're having problems with your payment method, perhaps you should consider setting up a Direct Debit? It would avoid future problems like this if you did.

I DO NOT WORK FOR O2



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Posts: 98,615
Topics: 545
Solutions: 12,415
Registered: ‎04-04-2012

Re: Can't make payment

See all ways to pay your bills here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Can't make payment

Call customer service on 202 to pay

 

https://www.o2.co.uk/contactus

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Posts: 98,615
Topics: 545
Solutions: 12,415
Registered: ‎04-04-2012

Re: Can't make payment

If you can't pay it all in one month, O2 will set up a payment schedule for you to pay it over a number of months, but they will suspend your phone service until the bill is fully paid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Can't make payment

HI @Iwona1, how are you getting on with this? Let us know if you successfully made your payment in the end and if you have any further questions for the Community could help you with slight smile

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