on 05-05-2020 10:56
on 05-05-2020 10:59
on 05-05-2020 11:00
Have you missed a payment?
Have you checked network status? https://status.o2.co.uk/
What phone is it and where did you buy it?
Veritas Numquam Perit
on 05-05-2020 11:09
on 05-05-2020 11:10
on 05-05-2020 11:12
on 05-05-2020 11:12
You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Use Skype to call the free numbers