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Can’t make or receive calls since upgrade!?

NatalieKing
Level 1: Joiner
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on ‎11-06-2021 20:46

on ‎11-06-2021 20:46

I upgraded my phone today to an Apple iPhone 12 Pro and I’ve had a lot of problems making and receiving calls. My husband tried calling my number and it says that he had dialled an incorrect number? I tried calling and it beeps once and disconnects. Any advice?
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MI5
Level 94: Supreme
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on ‎11-06-2021 20:54

on ‎11-06-2021 20:54

@NatalieKing 

You should either use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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