cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t make calls

Patchymoo
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I have a payment arrangement in place and was told several times last week everything is uptodate yet I can’t make calls or anything

Message 1 of 2
58 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 73: Relic 
  • 18367 Posts
  • 877 Topics
  • 2134 Solutions
Registered:

@Patchymoo We are all customers here. 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers and instructions on how to use Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
52 Views
1 REPLY 1

Bambino
Level 73: Relic 
  • 18367 Posts
  • 877 Topics
  • 2134 Solutions
Registered:

@Patchymoo We are all customers here. 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers and instructions on how to use Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
53 Views