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Can’t log in

Lfkejjchrjuc
Level 1: Joiner
  • 2 Posts
  • 1 Topics
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Registered:

Cancelled my contract and you said it’s being terminated on the 27th but I’ve lost my airtime plan allready 

you want me to pay my final bill but I can’t log in or call you typical o2

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Cleoriff
Level 94: Supreme
  • 124494 Posts
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Registered:

@Lfkejjchrjuc 

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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Lfkejjchrjuc
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can’t ring they’ve cancelled my service 

Message 3 of 5
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Enlli
Level 66: Unequalled
  • 7232 Posts
  • 51 Topics
  • 1596 Solutions
Registered:

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

You can use Skype to call the 0800 number free

Guide: A Guide to Skype 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Cleoriff
  • 124494 Posts
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  • 7525 Solutions
Registered:

@Lfkejjchrjuc wrote:

Can’t ring they’ve cancelled my service 


@Lfkejjchrjuc 

You can use the social media ....message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) ,

or Skype as mentioned in my post above

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
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