Can’t hear on phone when I answer unless it’s on s...

Meow1 · ‎08-02-2021

If anyone can help please, when I receive a call I can’t hear them unless it’s on speaker ? Not sure what’s happening!

Meow1 · ‎08-02-2021

Please can anyone guide me re above

jonsie · ‎08-02-2021

Do you have a cover on the phone

Try cleaning the speaker port gently with a pin

Reboot the phone

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MI5 · ‎08-02-2021

@Meow1

Unless you have something covering the earpiece, it would suggest it is faulty (is volume turned up full when on the call?).

Contact the phone manufacturer for a diagnostic check.

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