I'm unable to get to an O2 branch due to a new disability.
I have purchased a new phone and need a new sized sim or a sim adapter as I wish to keep my number and can't afford any downtime as I need 24 hr contact with GP and hospital.
Can anyone help as I seem to be going in circles online and on the O2 app.
You need to call O2. All numbers are in this guide
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
*The Game Is On*
Check if you have a triple sim that you can push out to convert to a smaller size.
You can buy adaptors on Amazon or use any sim card pieces to put your nano sim into.
Track usage, upgrade and get support with the My O2 appDownload My O2