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Can’t get through to o2

Stacz
Level 1: Joiner
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on ‎02-04-2020 09:57

on ‎02-04-2020 09:57

Can anyone help me?

I have been trying to get through to o2 for weeks now I have 2 problems
1. my bill is not what was agreed and is much higher than expected
2. Due to COVID I may no longer have a job 😔

I have tried 202 & 0800 902 0217

Both say due to high volume of calls they cannot take my call at present

Added stress that is not needed right now 😢

Thanks
Stacey
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MI5
Level 94: Supreme
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on ‎02-04-2020 10:10

on ‎02-04-2020 10:10

We can only suggest that you keep trying, sorry.
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Stacz
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on ‎02-04-2020 10:11

on ‎02-04-2020 10:11

Ok thank you 😔
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djbsuffolk
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on ‎02-04-2020 10:11

on ‎02-04-2020 10:11

Keep trying - I have finally to get past the cut off stage and onto the on hold with the awful music stage

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