Can’t get internet outside.

[Stargazer2]

I recently moved over to o2 pay monthly sim.  I can get and receive calls/texts.  I am unable to get internet outside.  Any advice?

[jonsie · Accepted solution]

A couple of things to try

Reset network settings

reboot the phone

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this