Can't find track my order page

[Anonymous]

Hi why can't I find the track my order page on the my o2 page so I can track my order I am signed up and everything x thanks in advance x 🙂

[jonsie · Accepted solution]

It's available in My O2 if you have received a confirmation email.

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order

If this isn't visible for you then contact o2 customer service. 

http://www.o2.co.uk/contactus

[MI5]

Look under "Recent Orders" on the opening page of your MyO2.
http://www.o2.co.uk/myo2

[Anonymous]

I still can't find it

[MI5]

Towards the bottom left of your My O2

[Cleoriff]

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@Anonymous wrote:
I still can't find it

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Ok...log on to My O2....

Click on your phone number displayed

Scroll down the page and you will see this...

If you have ordered something... it will allow you to track the order (if the order has gone through successfully)

[Cleoriff]

Snap @MI5

[Anonymous]

@Adele_mummy did you find it?

If that option is not available for you please contac CS with the link @jonsie provided

[Anonymous]

I can't find it either and I have received an email and text confirming the order.

[MI5]

You can also call CS for help tracking your order http://www.o2.co.uk/contactus