- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page

Can't download and print latest Bill
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 05-09-2019 08:37
Every time I try to download my Bill I get a page dispalying an error message, anyone else affected or just me? I've redacted the second half of the URL as it appears to have account number information.
Solved! Go to Solution.

Re: Can't download and print latest Bill
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 05-09-2019 09:03
This is a problem that crops up from time to time.
Try clearing your cache and cookies or try a different browser.
Mid no help, call customer service on 202
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Can't download and print latest Bill
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 05-09-2019 10:24
Thanks for your reply. I’ve tried accessing from different devices, browsers and also followed your advice to clear cache/cookies. I’ll raise it with customer services, they’ll probably be able to email me an invoice if I can’t download one.
@MI5 wrote:This is a problem that crops up from time to time.
Try clearing your cache and cookies or try a different browser.
Mid no help, call customer service on 202