Can't download and print latest Bill

[AGP]

Every time I try to download my Bill I get a page dispalying an error message, anyone else affected or just me? I've redacted the second half of the URL as it appears to have account number information.

[MI5 Level 94: Supreme · Accepted solution]

@AGP 

This is a problem that crops up from time to time. 

Try clearing your cache and cookies or try a different browser. 

Mid no help, call customer service on 202

[AGP]

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@MI5 wrote:

@AGP 

This is a problem that crops up from time to time. 

Try clearing your cache and cookies or try a different browser. 

Mid no help, call customer service on 202

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Thanks for your reply. I’ve tried accessing from different devices, browsers and also followed your advice to clear cache/cookies. I’ll raise it with customer services, they’ll probably be able to email me an invoice if I can’t download one.