on 05-09-2019 08:37
Every time I try to download my Bill I get a page dispalying an error message, anyone else affected or just me? I've redacted the second half of the URL as it appears to have account number information.
Solved! Go to Solution.
on 05-09-2019 09:03
This is a problem that crops up from time to time.
Try clearing your cache and cookies or try a different browser.
Mid no help, call customer service on 202
on 05-09-2019 09:03
This is a problem that crops up from time to time.
Try clearing your cache and cookies or try a different browser.
Mid no help, call customer service on 202
on 05-09-2019 10:24
on 05-09-2019 10:24
Thanks for your reply. I’ve tried accessing from different devices, browsers and also followed your advice to clear cache/cookies. I’ll raise it with customer services, they’ll probably be able to email me an invoice if I can’t download one.
@MI5 wrote:This is a problem that crops up from time to time.
Try clearing your cache and cookies or try a different browser.
Mid no help, call customer service on 202