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Can't connect my new sim to my phone

Tj147
Level 1: Joiner
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Can't connect to network 

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MI5
Level 94: Supreme
  • 151707 Posts
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@Tj147 

You can install your sim from your MyO2 or contact O2 Guide: How to find help & contact O2 

You can also go in store with photo ID.

esim install(1).jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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MI5
Level 94: Supreme
  • 151707 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Tj147 

You can install your sim from your MyO2 or contact O2 Guide: How to find help & contact O2 

You can also go in store with photo ID.

esim install(1).jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
200 Views