Can't cancel o2 extra audible

[LadyLu606]

I've followed the guide to try and cancel my o2 extra but when I click on 'extras', it just shows me which extras are available for me to buy. It doesn't show my existing extras. Please help

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[MI5]

@LadyLu606 

You have to click the big + sign to open your extras Guide: Adding and removing O2 Extras  

[Breanna]

Were you able to find your existing extras @LadyLu606?