Can't cancel o2 extra audible

LadyLu606 · ‎03-08-2023

I've followed the guide to try and cancel my o2 extra but when I click on 'extras', it just shows me which extras are available for me to buy. It doesn't show my existing extras. Please help

jonsie · ‎03-08-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-08-2023

@LadyLu606

You have to click the big + sign to open your extras Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎04-08-2023

Were you able to find your existing extras @LadyLu606?

O2

Can't cancel o2 extra audible

Photos

essential plan

O2 & Virgin Media

why is my bill always higher than my tariff?

Travel bolt on for the USA

Cancelling my contract and notice period and PAC.