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Can't call within the "Europe Zone"

Claudiu
Level 1: Joiner
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Registered:

Hi, just started a pay monthly contract where I have unlimited calls which includes calls to "Europe Zone", but I just can't call abroad (within the "Europe Zone"). Can someone shine some light on this please? Is there a block on new accounts and they have to be activated or am I missing something 🤔

Thanks

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Enlli
Level 65: Ultra-cool
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Registered:

Are you trying to call a European number from the UK or are you in Europe?

Europe Zone is for when you are roaming. Calls from the UK to Europe would be chargeable 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6266 Posts
  • 47 Topics
  • 1433 Solutions
Registered:

Are you trying to call a European number from the UK or are you in Europe?

Europe Zone is for when you are roaming. Calls from the UK to Europe would be chargeable 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
327 Views