This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't call within the "Europe Zone"

Go to solution
Claudiu
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-06-2022 15:04

on ‎10-06-2022 15:04

Hi, just started a pay monthly contract where I have unlimited calls which includes calls to "Europe Zone", but I just can't call abroad (within the "Europe Zone"). Can someone shine some light on this please? Is there a block on new accounts and they have to be activated or am I missing something 🤔

Thanks

Message 1 of 2
618 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Enlli
Level 70: Enigma
  • 9852 Posts
  • 91 Topics
  • 1909 Solutions
Registered:

‎10-06-2022 15:14 - edited ‎10-06-2022 15:16

‎10-06-2022 15:14 - edited ‎10-06-2022 15:16

Are you trying to call a European number from the UK or are you in Europe?

Europe Zone is for when you are roaming. Calls from the UK to Europe would be chargeable 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 2
613 Views
1 REPLY 1

Go to solution
Enlli
Level 70: Enigma
  • 9852 Posts
  • 91 Topics
  • 1909 Solutions
Registered:

‎10-06-2022 15:14 - edited ‎10-06-2022 15:16

‎10-06-2022 15:14 - edited ‎10-06-2022 15:16

Are you trying to call a European number from the UK or are you in Europe?

Europe Zone is for when you are roaming. Calls from the UK to Europe would be chargeable 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
614 Views
Top Kudoed Authors
View All
Top