cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t call anyone

Abc
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why I can’t call anyone from this number
Message 1 of 9
1,060 Views
8 REPLIES 8

O2Jamie
O2 Support
O2 Support
  • 41 Posts
  • 0 Topics
  • 1 Solutions
Registered:
We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
signature
Message 2 of 9
1,040 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Keep your eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  
Updates will be shared here as soon they are available.

 

Keep rebooting once the issue is fixed

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
1,016 Views

Seb111128474
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I can’t use my phone to call or receive calls please help me
Message 4 of 9
875 Views

Stephennorcros
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:
How long will it be off I need my phone for work
Message 5 of 9
634 Views

Joanne33
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I can't call or receive calls please help
Message 6 of 9
629 Views

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
See the advice above @Seb111128474

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 7 of 9
630 Views

Stephennorcros
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Please please help
Message 8 of 9
616 Views

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
We don't know @Stephennorcros.
We are just customers like you.
o2 are aware of the problem and are working on it - see links below:
https://community.o2.co.uk/t5/Pay-Monthly/Can-t-call-anyone/m-p/1342741#M195252
https://status.o2.co.uk/
They won't have an ETA for a fix as they probably haven't traced the fault yet.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 9 of 9
609 Views