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Can’t call anyone

Abc
Level 1: Joiner
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Why I can’t call anyone from this number
Message 1 of 9
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8 REPLIES 8

O2Jamie
O2 Support
O2 Support
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We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
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Message 2 of 9
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Cleoriff
Level 94: Supreme
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Keep your eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  
Updates will be shared here as soon they are available.

 

Keep rebooting once the issue is fixed

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
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Seb111128474
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I can’t use my phone to call or receive calls please help me
Message 4 of 9
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Stephennorcros
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How long will it be off I need my phone for work
Message 5 of 9
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Joanne33
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I can't call or receive calls please help
Message 6 of 9
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gmarkj
Level 66: Unequalled
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See the advice above @Seb111128474

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 7 of 9
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Stephennorcros
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Please please help
Message 8 of 9
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gmarkj
Level 66: Unequalled
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We don't know @Stephennorcros.
We are just customers like you.
o2 are aware of the problem and are working on it - see links below:
https://community.o2.co.uk/t5/Pay-Monthly/Can-t-call-anyone/m-p/1342741#M195252
https://status.o2.co.uk/
They won't have an ETA for a fix as they probably haven't traced the fault yet.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 9 of 9
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