Can’t access my final bill

[BSG]

I’ve recently ported my number to another provider and need access to my final bill, however, as the number has already ported when I log into myO2 it states that I don’t have any products. I’ve received an email from O2 that my final bill is ready to view but it isn’t there on myO2. I’ve tried contacting O2 but I can’t get access to the app for live chat and can’t find a phone number for support. Can anyone help please?

[TallTrees · Accepted solution]

Hi @BSG 

Welcome to the o2 Community forum 

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[MI5]

@BSG 

Have you tried your MyO2 through a web browser? 

https://mymobile.o2.co.uk/