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Can receive calls but cant make

cjp1882
Level 1: Joiner
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Hi - as the title suggests, I am on holiday, I can receive calls and texts and data works but I cannot make outbound calls. I need to urgently. Thanks

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Enlli
Level 69: Guiding Light
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Where are you?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 7
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MI5
Level 94: Supreme
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@cjp1882 

Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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cjp1882
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Sri Lanka 

Message 4 of 7
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cjp1882
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Tried all and none worked, I have no social media - is there no email?

Message 5 of 7
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cjp1882
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Thanks for the try however slight_smile

Message 6 of 7
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MI5
Level 94: Supreme
  • 152011 Posts
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Registered:

No email @cjp1882 sorry.

Use SKYPE to call Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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